A Coruna
City in Galicia, north-western Spain.
Galician port city where Concentrix workers ratified an 80-job redundancy deal on 22 July 2026 at a call centre serving Microsoft, Spain's first completed AI-attributed cut.
Last refreshed: 27 July 2026 · Appears in 1 active topic
Why did A Coruña become Spain's first completed AI-attributed redundancy?
Timeline for A Coruna
Mentioned in: Eighty jobs go at a Galician call centre
AI: Jobs, Power & MoneyBackground
A Coruña is a port city in Galicia, in Spain's north-west, and one of the region's two largest urban centres alongside Vigo.
Its economy combines port and fishing industries with services, including business-process outsourcing operations that employ staff to service contracts for large multinational technology and telecoms clients.
That outsourcing presence, rather than the port itself, is what has drawn national attention to the city in 2026, as one of its call-centre operators became the site of an early test case for how AI adoption by client companies translates into local job losses.
A Coruña absorbs its first AI cut
A Coruña is home to a Concentrix call centre providing customer support for Microsoft, where workers ratified a redundancy agreement covering 80 jobs on 22 July 2026, Spain's first completed collective redundancy publicly linked to AI .
For a mid-sized Galician port city where the call centre is a significant local employer, the cut lands directly on the regional labour market rather than as an abstract national statistic, a reminder of how concentrated outsourcing employment can leave a single city exposed to one client's technology decisions.
Reference
Where is A Coruña?
Is a second round of job cuts expected at A Coruña?
What happened at the Concentrix call centre in A Coruña?
