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StubHub
OrganisationUS

StubHub

Major US secondary ticket marketplace; faces legal action over undelivered 2026 World Cup tickets.

Last refreshed: 20 July 2026 · Appears in 1 active topic

Key Question

If World Cup group-stage prices keep falling on StubHub, will broadcasters face empty stands by matchday?

Timeline for StubHub

#44 14 Jul

Blamed FIFA's ticketing infrastructure for delivery failures

2026 FIFA World Cup: StubHub and FIFA point at each other
#37 3 Jul
#16 7 Jun

Denied any distribution deal with FIFA

2026 FIFA World Cup: Resale Drops Below Face on 76 of 78 US Games
#14 5 Jun

listed group-stage tickets from $162; denied collusion allegations

2026 FIFA World Cup: World Cup resale prices fall 37%
View full timeline →

Background

StubHub is a major US secondary-market ticket platform and one of the two dominant resale marketplaces for the 2026 World Cup, alongside SeatGeek. Group-stage listings started from $162, as average secondary-market prices fell roughly 37% compared with prices 60 days out; the San Francisco Bay Area saw the steepest decline, at 59%. The tournament closed on 19 July 2026.

StubHub and SeatGeek both denied collusion allegations that circulated on social media before the tournament; those allegations are unproven and both platforms reject them. Separate legal pressure targeted StubHub specifically: a federal class action filed around 30 June in the Southern District of New York sought more than $5 million over tickets never delivered or revoked despite the company's delivery guarantee, and the Texas Attorney General opened a consumer-protection investigation on 3 July after fans travelling to the Dallas and Houston matches reported cancelled tickets; a second Texan filed a fresh complaint on 15 July. StubHub attributed the delivery failures to problems with FIFA's own ticketing infrastructure; FIFA said its system "functioned reliably" throughout. Neither the class action nor the investigation has been resolved.

Founded in 2000 and now owned by Viagogo, a Swiss company, StubHub is the largest secondary ticket marketplace in the US and operates in dozens of countries, selling for concerts, US sport and touring theatre year-round; the World Cup dispute is one chapter in a business that predates and outlasts the tournament. FIFA also faced separate subpoenas from the New York and New Jersey attorneys general over MetLife Stadium ticketing practices, distinct from the StubHub-specific proceedings.

Common Questions

Reference

Why are World Cup ticket prices falling on resale sites?
Secondary-market prices for most group fixtures fell roughly 37% from 60 days out, reflecting lower-than-expected demand for group-stage tickets as the tournament approached.Source: event
Did StubHub collude to fix World Cup ticket prices?
Both StubHub and SeatGeek denied collusion allegations that circulated on social media. The allegations are unproven and both platforms reject them.Source: event
How much are 2026 World Cup tickets on StubHub?
Group-stage tickets on StubHub started from $162, with prices down roughly 37% compared with 60 days out. The San Francisco Bay Area saw the biggest drop, at 59% below the 60-day benchmark. The tournament ended 19 July.Source: event
Why does StubHub blame FIFA for the World Cup ticket problems?
StubHub says fans did not receive tickets because of problems with FIFA's own ticketing infrastructure. FIFA disputes this, saying its system functioned reliably throughout the tournament. Neither account has been adjudicated.Source: event
Is StubHub facing legal action over World Cup tickets?
Yes. A federal class action filed around 30 June in the Southern District of New York seeks more than $5 million over World Cup tickets that were never delivered or were revoked despite StubHub's delivery guarantee. The Texas Attorney General opened a consumer-protection investigation on 3 July, and a second Texan filed a fresh complaint on 15 July. Neither proceeding has been resolved.Source: Lowdown
Source Material