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Concentrix

US customer-experience outsourcer whose Galician site cut 80 jobs after a works-committee AI attribution.

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#20 21 Sept
#19 6 Aug

Disclosed a further client-service loss that may double the redundancy round

AI: Jobs, Power & Money: A Coruna cuts may double to 160 jobs
#18 21 Jul

Concluded a redundancy agreement for 80 jobs without naming AI as the cause

AI: Jobs, Power & Money: Eighty jobs go at a Galician call centre