Capgemini
French IT services and consulting group headquartered in Paris, one of Europe's largest.
Capgemini cited AI for a Spanish collective dismissal of up to 748 staff in April 2026; a Madrid appeals ruling made public in November says employers citing AI must prove its effect, and the CCOO union disputes Capgemini's rationale.
Last refreshed: 6 November 2026
Timeline for Capgemini
Mentioned in: Madrid court: AI is no ground to dismiss
AI: Jobs, Power & MoneyBackground
Capgemini is a French IT services and consulting group headquartered in Paris, founded by Serge Kampf in Grenoble in 1967. Aiman Ezzat is chief executive. About two-thirds of its staff work offshore.
In October 2025 it bought WNS, a business-process firm, for $3.3bn to build AI-run back-office operations, and most of the past year's headcount growth came from that deal. It had 417,500 staff at 30 September 2026 and reported third-quarter revenue of €6,073m, up 11.7% at constant exchange rates.
That mix of offshore delivery and automated back-office work puts Capgemini at the centre of arguments over whether AI shrinks consulting payrolls. Its Spanish restructuring is one of the AI rationales unions now contest.
Capgemini's AI layoffs face a proof test
In April 2026 Capgemini opened a collective dismissal in Spain, where it employs about 11,000 people, for up to 748 staff, citing AI and technological change. A May pre-agreement with the CCOO union capped it at 710, but CCOO still disputes the AI justification.
That rationale now sits against a Madrid appeals ruling, dated 8 October and made public in early November, which holds that introducing AI is no ground for dismissal by itself. An employer must prove AI's effect through Spain's existing economic, technical, organisational or production causes. The judgment binds only its own case, but any court challenge to Capgemini's dismissals would meet the same evidential question.
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Written with AI from Lowdown's published reporting. Not individually reviewed by an editor. Updated 6 November 2026. Editorial standards.