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Klarna
Swedish BNPL fintech that publicly admitted AI could not replace 700 human customer service agents.
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#17 17 Jul
Mentioned in: Content farms recycle Commonwealth Bank reversal
AI: Jobs, Power & Money#16 1 Jul
Mentioned in: Ford and IBM start undoing AI cuts
AI: Jobs, Power & Money#8 27 Apr
Mentioned in: Salesforce hires 1,000 graduates, but for sales
AI: Jobs, Power & Money#2 22 Mar
Mentioned in: Only 2% of layoffs tied to real AI: HBR
AI: Jobs, Power & Money#2 22 Mar
'We went too far': Klarna rehires staff
AI: Jobs, Power & Money#2 22 Mar
Mentioned in: China bets AI can fill a 300m jobs gap
AI: Jobs, Power & Money#2 18 Mar
Mentioned in: Crypto.com cuts 180 after $70m AI domain
AI: Jobs, Power & Money#2 10 Mar