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Keio Plaza Hotel
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OrganisationJP

Keio Plaza Hotel

Tokyo hotel chain owned by Keio Corporation.

Keio Plaza Hotel's servers were hit in September, and the Qilin ransomware group posted files belonging to owner Keio Corporation on 15 October, without showing whether those files came from the hotel systems.

Last refreshed: 22 October 2026 · Appears in 1 active topic

Key Question

What did the ransomware attack disrupt at Keio Plaza Hotel?

Timeline for Keio Plaza Hotel

#15 14 Oct

Mentioned in: SiteGuard hit; Qilin posts Keio files

Cybersecurity: Threats and Defences
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Background

Keio Plaza Hotel is a Tokyo hotel chain owned by Keio Corporation. Its servers were hit in September 2026, placing the hotel operation within a wider cyber incident affecting the corporate group.

On 15 October, the Qilin ransomware group posted files belonging to Keio Corporation. The post followed an emergency alert from JPCERT/CC about attackers exploiting the SiteGuard web firewall. No published link in this account makes SiteGuard the route into Keio's systems. It also remains unclear whether the posted files came from the hotel servers, another part of Keio Corporation or both.

The public account therefore establishes an affected hotel server estate and a later leak-site claim against its owner. It does not identify which hotel functions failed, which records were taken or how the attacker first gained access.

Common Questions
What is Keio Plaza Hotel?
Keio Plaza Hotel is a Japanese hotel operating company with properties in Shinjuku and Hachioji.Source: Keio Plaza Hotel
When was Keio Plaza Hotel attacked by ransomware?
The company confirmed a ransomware-caused system failure in the early hours of 26 September 2026.Source: Keio Plaza Hotel
What did the Keio Plaza Hotel cyberattack disrupt?
Some company systems and enquiry channels were affected, although the hotel said its operations continued.Source: Keio Plaza Hotel
Did Keio Plaza Hotel confirm a customer data leak?
No leak had been confirmed in its initial notice, but the company said it was still investigating possible exposure.Source: Keio Plaza Hotel
Source Material

Written with AI from Lowdown's published reporting. Not individually reviewed by an editor. Updated 22 October 2026. Editorial standards.